FOR
TOURISM

Our team is made up of 30 talents, divided into 3 strategic entities. Our strength lies in our ability to intervene at every level of the value chain, from the design of customized user experiences to audiovisual integration.

We combine technical know-how and creativity to serve your business.

Introduce an outsourced concierge service in your establishment, enabling guests to plan their activities interactively. For example, in a hotel, guests can interact in real time with an expert from the tourist office for recommendations on restaurants, tourist attractions, tours or museums. Plus, we integrate sign language interpreter services for an inclusive experience for all.

Facilities can now optimize reception by allowing a single host to manage multiple counters as needed, reducing waiting times and ensuring constant assistance, even during night-time hours.

Offer interactive experiences to enrich the customer experience. For example, in the VIP lounges of a stadium, offer exclusive meetings with live athletes. Similarly, in a hotel, organize cooking demonstrations with renowned chefs or private tastings with winemakers. These unique experiences encourage guests to extend their stay and spend more.

La Vitre's instant translation significantly improves the experience of travelers and tourists, creating a welcoming and inclusive environment. This enables travelers to communicate easily and effectively in their native language, eliminating language barriers and promoting a smooth, pleasant experience. As a result, travelers feel understood and welcomed, which in turn contributes to their satisfaction and loyalty to your establishment.

To guarantee quality customer service, staff training can be simplified and customized. Training sessions can be delivered remotely, offering greater flexibility and rapid skills updating for consistent, high-quality customer service all year round.